1. Introduction

This Privacy Policy explains how Magnetion LLC, doing business as AccessScope (“AccessScope,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you visit our website, create an account, purchase or use our services, request a website scan, communicate with us, or otherwise interact with AccessScope.

AccessScope provides website privacy scanning, accessibility scanning, reporting, monitoring, and related services. This Privacy Policy applies to information collected through the AccessScope website, customer dashboard, scanning platform, email communications, and related services collectively referred to as the “Services.”

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

• Your name;
• Your email address;
• Your company or organization name;
• Your account credentials;
• Websites, domains, URLs, and scan configuration information you submit;
• Messages, support requests, feedback, and other communications you send us;
• Information you provide when requesting a demonstration, quote, trial, or consultation; and
• Other information you voluntarily provide.

2.2 Payment Information

Payments are processed by our third-party payment processor, Stripe. We do not directly store your complete credit card number, card verification code, or equivalent payment credentials. Stripe may collect and process your payment information, billing details, transaction information, and information used for fraud prevention in accordance with its own privacy policy and terms.

We may receive limited transaction information from Stripe, such as your name, email address, billing status, subscription plan, payment amount, transaction identifier, card brand, and the last four digits of the payment method.

2.3 Website and Usage Information

When you access or use the Services, we may automatically collect technical and usage information, including:

• Internet Protocol address;
• Browser type and version;
• Device type and operating system;
• Date and time of access;
• Pages viewed and features used;
• Referring and exit pages;
• Login activity;
• Approximate geographic location derived from an IP address;
• Error reports and diagnostic information;
• Security and authentication events; and
• Other information contained in standard server logs.

2.4 Cookies and Similar Technologies

We may use cookies and similar technologies that are necessary to operate the Services, maintain user sessions, authenticate accounts, remember preferences, prevent fraud, protect security, and understand how the Services are used.

Some cookies are essential for the Services to function. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling necessary cookies may prevent portions of the Services from working correctly.

2.5 Information Collected During Website Scans

When a customer submits a website or URL for scanning, AccessScope may access, process, and store information that is publicly available from that website, including:

• Domain names and page URLs;
• Page titles and metadata;
• HTML markup and rendered page content;
• HTTP response information;
• Cookies and storage activity observable during the scan;
• Scripts, pixels, tags, embedded content, and third-party network requests;
• Accessibility-related page structure and element information;
• Privacy-related findings and potential compliance concerns;
• Links, forms, headings, images, and interactive elements;
• Screenshots, when enabled or necessary for the Services;
• Scan dates, scan status, scan duration, and diagnostic information; and
• Reports, scores, findings, recommendations, and historical scan comparisons.

Scan results may incidentally include personal information that is publicly displayed on the scanned website. Customers should not submit private, authenticated, restricted, or confidential web pages unless AccessScope has expressly agreed in writing to process that content.

2.6 Information From Third Parties

We may receive information from service providers, payment processors, authentication providers, referral partners, publicly available sources, and other third parties where permitted by law.

3. How We Use Information

We may use collected information to:

• Provide, operate, maintain, and improve the Services;
• Create and administer customer accounts;
• Perform website privacy and accessibility scans;
• Generate, display, retain, and deliver scan reports;
• Monitor websites and compare current and previous scan results;
• Process payments and manage subscriptions;
• Send account, billing, scan-completion, security, and service-related communications;
• Respond to questions, support requests, and feedback;
• Customize the customer experience;
• Analyze performance and usage of the Services;
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
• Enforce our Terms of Service and other agreements;
• Comply with legal obligations and respond to lawful requests;
• Establish, exercise, or defend legal claims;
• Develop new products, features, and services; and
• Send marketing communications where permitted by law.

Where applicable law requires a legal basis for processing, we may process personal information because it is necessary to perform a contract, comply with a legal obligation, protect legitimate interests, protect the rights and safety of individuals, or because you have provided consent.

4. How We Disclose Information

We may disclose information in the following circumstances:

4.1 Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, including:

• Cloud hosting and infrastructure providers;
• Payment processors, including Stripe;
• Email delivery providers, including Postmark;
• Database, storage, logging, and monitoring providers;
• Customer support and communication providers;
• Security, fraud prevention, and authentication providers;
• Analytics providers; and
• Professional advisers such as attorneys, accountants, insurers, and auditors.

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.

4.2 Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or other legal process;
• Respond to lawful requests from governmental authorities;
• Protect the rights, property, security, or safety of AccessScope, our customers, or others;
• Investigate or prevent fraud, abuse, security threats, or unlawful conduct; or
• Enforce our agreements and policies.

4.3 Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar business transaction. Where required, we will provide notice before personal information becomes subject to a materially different privacy policy.

4.4 At Your Direction

We may disclose information when you direct us to do so, authorize the disclosure, or use a feature that involves sharing information with another person or organization.

4.5 Aggregated or De-identified Information

We may create and use aggregated or de-identified information that cannot reasonably be used to identify an individual. We may use or disclose such information for research, analytics, product improvement, benchmarking, security, and other lawful business purposes.

5. Sale and Sharing of Personal Information

AccessScope does not sell personal information for money.

AccessScope also does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California privacy law.

If our practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

6. Email Communications

We may send transactional or service-related emails, including account verification messages, password-reset messages, billing notices, security alerts, scan notifications, report availability notices, and important updates to the Services. You generally cannot opt out of communications that are necessary to provide or secure your account.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in those emails or by contacting us. Even after you opt out of promotional communications, we may continue sending non-promotional messages relating to your account or use of the Services.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain customer accounts, fulfill contractual obligations, comply with legal and accounting requirements, resolve disputes, prevent fraud, enforce agreements, and protect our legitimate business interests.

Scan reports and historical scan data may be retained while an account remains active and for a reasonable period afterward. Retention periods may vary based on the type of information, the applicable subscription plan, legal requirements, backup cycles, security needs, and operational requirements.

Information may remain in backups for a limited period after deletion from active systems. We may retain aggregated or de-identified information indefinitely where permitted by law.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission, processing, or storage is completely secure. We cannot guarantee absolute security, and you use the Services at your own risk.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you believe your account has been compromised.

9. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate personal information;
• Request deletion of personal information;
• Request a portable copy of certain personal information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Opt out of certain sales, sharing, or targeted advertising;
• Appeal our response to a privacy request where applicable; and
• Not be unlawfully discriminated against for exercising privacy rights.

To submit a privacy request, contact us at [PRIVACY EMAIL ADDRESS]. Please include sufficient information for us to identify your account and understand your request.

We may need to verify your identity before completing a request. Where permitted by law, an authorized agent may submit a request on your behalf, but we may require proof of the agent’s authority and verification of your identity.

Certain information may be exempt from a request, including information we must retain to comply with law, complete transactions, protect security, prevent fraud, enforce agreements, or establish or defend legal claims.

10. California Privacy Notice

This section applies only to the extent that the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to AccessScope and the personal information at issue.

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers, such as names, email addresses, IP addresses, account identifiers, and transaction identifiers;
• Customer-record information, such as contact and billing information;
• Commercial information, such as subscription plans, purchases, payment status, and service history;
• Internet or electronic network activity, such as account activity, browsing activity within the Services, log data, and device information;
• Approximate geolocation information, such as a general location derived from an IP address;
• Professional or employment-related information, such as company name, role, or job title; and
• Inferences, such as service preferences or likely areas of interest based on account and product usage.

We collect these categories from you, your devices, publicly accessible websites submitted for scanning, payment and service providers, referral sources, and other sources described in this Privacy Policy.

We use and disclose these categories for the business and commercial purposes described in Sections 3 and 4 of this Privacy Policy.

AccessScope does not knowingly collect or use sensitive personal information for purposes that require a right to limit its use under the CCPA.

AccessScope does not knowingly sell or share the personal information of individuals under 16 years of age.

11. International Users

AccessScope is operated from the United States. If you access the Services from outside the United States, your information may be transferred to, processed in, and stored in the United States and other countries where our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your country. Where required, we will use appropriate safeguards for international transfers of personal information.

12. Children’s Privacy

The Services are intended for businesses and individuals who are at least 18 years old. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

13. Third-Party Websites and Services

The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy, security, content, or practices of third parties. Your use of a third-party service is governed by that third party’s policies and agreements.

AccessScope scan reports may identify third-party technologies used by a scanned website. The identification of a third party does not imply that AccessScope is affiliated with, endorsed by, or responsible for that third party.

14. Do Not Track and Global Privacy Control

Some browsers offer “Do Not Track” settings. Because there is not a universally accepted standard for responding to all Do Not Track signals, the Services may not respond to those signals.

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, such as Global Privacy Control, we will process the signal as required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the “Last updated” date at the top of the policy.

If changes are material, we may provide additional notice through the Services, by email, or by another reasonable method. Your continued use of the Services after an updated Privacy Policy becomes effective signifies your acknowledgment of the updated policy.

16. Contact Us

Questions, concerns, and privacy requests may be directed to:

Help Desk: Open New Support Request